Data Privacy Policy
At Pokie Mate Casino, we collect information needed to create and manage accounts, process payments and support casino activity. This Privacy Policy explains what personal, technical and transaction data we collect, how we use it and how we protect it. It also covers cookies, information shared with service providers and the choices available to you about your data. Some details are necessary to provide account services or meet applicable requirements. Please read this policy alongside the Terms and Conditions before registering or using an account.
Information We Collect
Personal information
When you register, we collect details such as your name, date of birth, email address, residential address and mobile number. If identity verification is required, we may also collect copies of identification, proof of address and information relating to your payment method. Information you send through customer support is kept with the relevant request.
Technical and transaction data
Account use generates technical information, which may include your IP address, device type, browser and login activity. We also record deposits, withdrawals, game transactions, bonus activity and account limits where relevant. This information helps us operate your account and respond to questions about its activity.
How We Use Information
We use account details to provide access to games and account features, process transactions, handle support requests and administer bonuses you choose to claim. Identity and payment information may be used to verify an account and meet applicable legal requirements. Technical data helps maintain the website, resolve errors and protect account access. We use information for these purposes only where there is an appropriate basis to do so.
Data Protection
We use HTTPS encryption to protect information sent between your browser and the website. Access to personal information is limited to those who need it to provide services or fulfil relevant obligations. No method of online transmission is completely risk-free. Keep your password private and contact support if you notice account activity you do not recognise.
Cookies and Similar Technologies
Cookies may be used to keep you signed in, remember site preferences and understand how the website is used. Some are needed for account and website functions; others may support performance measurement. Browser settings can be used to manage or block cookies, although doing so may affect login or other site functions.
Sharing Information
Information may be shared with payment providers, game suppliers and other service providers where needed to deliver casino services. We may also disclose information when required by applicable law or a valid legal request. Providers receiving data for these purposes are expected to handle it securely and only for the relevant service.
Your Data Choices
You can ask to access or correct personal information associated with your account. You may also request deletion. Some information may need to be retained where an applicable legal obligation or an unresolved account matter requires it. Contact customer support to make a request or to ask a question about information held on your account.
Changes to This Policy
We may update this Privacy Policy when our services, data practices or applicable requirements change. The current version will be available on the website. Please review it from time to time, particularly before submitting new information.